Will my customers know they're talking to AI? +
Most don't ask. What they notice is their call was answered immediately, their job understood, and booked in under 90 seconds — even at 9 PM on a Sunday.
Is this just a call-answering service? +
No. Ring Loop and Site Loop handle calls and leads, but Dispatch Loop, Invoice Loop, and Full Loop cover scheduling, paperwork, and back-office work too — the busywork behind the busywork.
What if I already have a receptionist? +
Most clients keep their receptionist. Runloop handles overflow, after-hours, and weekends — the calls currently going to voicemail. Your team handles relationships; Runloop handles volume.
What software does it work with? +
ServiceTitan, Housecall Pro, Jobber, GoHighLevel, QuickBooks, and any calendar or phone line with API access. We handle every integration during setup — you don't touch anything technical.
How is this different from an answering service? +
An answering service takes a message. Runloop books the job, qualifies the lead, sends confirmation texts, and pushes it straight to your calendar — before the call even ends.
Do you work with my trade or area? +
We focus on HVAC, plumbing, electrical, and roofing companies across the US. If you're a different home service trade, book a call — most of what we build transfers directly.
What happens if something breaks? +
Every system is monitored, and the monthly fee includes support and fixes. If a call or job doesn't get handled correctly, we're notified and it gets corrected — usually before you even notice.
Is there a long-term contract? +
No. Month-to-month after the initial build. Cancel with 30 days notice — we'd rather earn it every month than lock you in.